According to the detailed research done and lots of
surveys for recommendation engines created in collaboration with renowned companies,
it came out with few surprises. B2B is a strong and driving marketplace, and
almost half of the suspects devise to deploy recommendations by the last year. These
days, big data recommendation engines are emerging and dawning as the top notch
marketing as well as advertising tools for all kinds of businesses. The technology
is being used to personalize and tailor made communications, improvise website
search, drive conversion and lift productivity. A recommendation engine advises
and suggests people items including products, services and articles including
personalized content that can be viewed by online customers. Making use of big
data, hadoop and other platforms, recommendation engines are used for multiple
purposes. Some of them are even mentioned in brief below.
1. Build a personalized experience
for a specific segment or a customer.
2. Advise and commend people additional
products based on their buying preferences and patterns from the recommended
community.
3. Help to showcase and present
banners and ads that are more likely to be specific and apt for a particular
group involving bunch of people based on their profiles and information
provided.
4. Draft a personalized e-commerce
website customized according to every customer relationship covering queries
like sports played, machines managed or car owned and more.
5. Deliver a personalized and
customized view of the corporate intranet.
6. Build a tailored support online
portal to the professional help desk.
7. Customized content featured
and addressed in e-mails or displayed on the website.
The
purpose and motto of the survey was to do some research and detailed study on
the goals, potential, capabilities and achievements for recommendation engines.
In last month, there was a survey conducted for recommendation engines in which
there were about 100 respondents to three versions of survey. About 10% of them
were already using such systems, many of them have plans to deploy them in next
few months and few of them are not even aware of the same. As a conclusion, about
half of the respondents are pretty sure and know about recommendations. Retailers
and vendors unanimously chose such frameworks for deployment.
In a zest, the top
three purposes for which respondents and appellants chose big data recommendation engines are either for content personalization, personalizing
ads or up-selling to be done for an e-commerce website or online portal. Moreover,
the three arenas that could be addresses as separate market platforms used by
recommendation engine vendors and third parties are revenue, acquisition and
last but not least user satisfaction. We used to ask people all across the
world a lot about what recommendations are for. And unsurprisingly, answers are
all same that is along with increasing effectiveness and performance, taking
more care of customer acquisition, revenue generation and client satisfaction. Even
in few countries, employee productivity and potency was an important and vital
factor for many of the appellants of small, medium and large sized companies. Adding
more, to stay ahead and keep up with the globalized and fast paced industry, technical
geeks must keep track of big trends and find ways to inculcate the significant
ones in their respective enterprise’s technology portfolio. And use of
recommendation engines will drive users to leverage more about the offerings from
your business or websites.
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