Are you one of them planning to build your own ecommerce recommendation engine to provide consumers with personalized product
and service recommendations? How much the process is tedious and difficult and
what does it takes to do it in the right manner? We had a word with some of the
leading retailers who realizes the worth of up selling and cross selling of the
products and finally decided to commence on a Do-It-Yourself path. May be it is
a sort of biased thing for some of you, but I believe that product
recommendations is one of the arenas in which you don’t want to re-invent and
re-introduce the whole process. Well, in few cases, do-it-yourself approach
does not make sense at all and there are reasons behind it. The foremost reason
is the developmental cost that incurs in building an entire system that
actually works, and the other one is the learning curve needed in optimizing
it. So how hard is it to build a recommendation engine? Online retailers and vendors
who finalize to develop their own recommendation engines are not aware of the
different components that need to be in line. Few of them are mentioned below in
brief.
·
The
recommendation engine needs to keep a track of each and every activity of visitors
and shoppers performing on the website including brands, categories and viewed
products, analyze and determine search keywords they use, items added to the
wish list and to the shopping cart and bought, geo-location information, source
of the traffic visitors and viewers and more.
·
Along
with supporting multiple types of recommendations, the system should be built-in
a way that it should be able to showcase the right one and more than one at a
single web page entirely based on the fact where the user is that time, might
be he/she is at the purchase funnel means if your system has less than ten
algorithms than it is extremely naïve for sure.
·
Finding
likeliness between items and users is a simple process. The difficult thing is
to figure out which correspondences should be taken and which ones to be
ignored.
·
The
system should be developed as per standard testing and reporting capabilities so
that it could be demonstrated and optimized according to its value. This point
is quite critical to ascertain as few online merchants and vendors in real
measure the impact of their native systems.
·
The
system should have a user-friendly and appealing interface that lets merchandisers
and retailers to handle and control the outputs based on varied variables of
the recommendation engine.
Another major reason is the experience it
takes and demands to optimize such recommendation engine system. There are
several things that will evaluate the strike an engine will render on the
business and if you are novice and a new comer building this system then there
are less chances that you are going to invest time to grab more knowledge and
learn them. Moreover, you would be happy to start with a naïve system and stay
with v1 in the long run. You are not going to take the initiative to test
different widget designs and placements on a web page. The decision to purchase
or develop a recommendation engine system should be completely ROI based. You
have to consider the kick it will give to your business along with the development
costs. Developing a naïve system could be cheap and more likely going to
deliver poor results but this is also true that without supporting them you
will never learn and come to know about it.
Few
of the leading giants like Wipro, Infosys, IB Technology, TCS, IBM and more can assist
you to create and suggest tips to build recommendation engines for your
business as well as reap favorable gains from them.
We built Segmentify (www.segmentify.com), a recommendation as a service tool that helps ecommerce companies to use cutting edge technology of personalised product recommendations with a small effort. Just like your highlights, we keeping the track of all user activities and analysing the clickstream data in real-time.
ReplyDelete